On average, most requests are completed in just two days or less. However, more complex requests can take longer.

Subscribe to a plan and I'll quickly add you to your very own Trello board. This process usually takes about a day to complete from the time you subscribe. Once you accept the invite to Trello, you're ready to rock.

Further instructions on how to use the Trello board to request designs can be found on the board itself.

Thumbnail Club is a one-man agency, ran by Andrew, the founder. Thumbnail Club does not employ other designers, or outsource work to any other entity. You'll work directly with me through the entirety of your experience.

Once subscribed, you're able to add as many design requests to your queue as you'd like, and they will be delivered one by one.

I understand you may not have enough thumbnail design work to fill up every month. Perhaps you only have a few thumbnail requests for a month, and maybe not the next. That's where pausing your subscription comes in handy.

Billing cycles are based on the day you sign up, and ongoing each month after that. Let's say you sign up on the 15th and only use the service for 1 month, and then decide to pause your subscription. This means that the billing cycle will be paused and you'll not be charged for the next month until you restart your subscription.

Most requests are designed using Photoshop.

Thumbnail Club offers a ton of flexibility in how you request thumbnail designs using Trello. Some common ways clients request thumbnail designs is directly via Trello, sharing Google docs or wireframes, or even recording a brief Loom video (for those who prefer not to write their briefs out). Basically, if it can be linked to or shared in Trello, it's fair game.

No worries! I'll continue to revise the design until you're 100% satisfied.

That's fine. You can pause your subscription when finished and return when you have additional design needs. There's no need to let the remainder of your subscription go to waste.

Due to the high quality nature of the work, there will be no refunds issued past the first week of service. However, no refunds will be issued for completed work.

For sure. Whether you need Thumbnail Club for a month or a year, the choice is yours. Just feel free to come back when you have additional thumbnail needs.